"My wife had a nasty fall on a bad sidewalk resulting in her nose broken in three places, a badly mangled front tooth, various neurological issues from a concussion, including dizziness and problems with memory, and emotional trauma. Treatments included: two visits to a local urgent care clinic and to two hospital ERs; multiple visits to her dentist, who did a root canal and crown; multiple visits to a neurologist and an ENT clinic; and numerous sessions of physical therapy. Put off by the vulgar TV and billboard advertising of the all too familiar regional personal injury lawyers, we did a Google search for more appropriate representation. What attracted us to Kirshenbaum & Kirshenbaum were the glowing on-line reviews, the firm’s long-time existence and experience since the 1930s, and its small size, which assured that we would be dealing with senior members of their team. Indeed, throughout the process we met with managing partner Christopher Russo for a total of about half a dozen times. Attorney Russo, who is completely knowledgeable about the ins and outs of Rhode Island law, was fully in charge of our case. He was always very attentive, patient, sympathetic, and kind to my wife, who has been emotionally fragile as a result of the accident. He never rushed through things, explained everything very carefully, and thoroughly answered any questions we had. He and his staff, in particular paralegal Steve, were extremely diligent and patient in gathering reams of documentation and in meeting all necessary legal deadlines. Attorney Russo negotiated a substantial settlement, which will help my wife and me to get on with our lives. We unhesitatingly recommend K&K to anyone in need of their special legal services."